Términos y condiciones legalesTérminos y condiciones legales

WEBSITE: www.serviciosnutresa.com


Servicios Nutresa S.A.S does not require that visitors to this Website register their personal information and/or any other information to access this page and/or its content. The data provided by users to access, in cases where it is needed, will only be used by Servicios Nutresa S.A.S. for the purposes indicated, in addition to those described in Number Two (2) of this document.

When users provide their personal data and information on this Webpage, it is understood that they do so voluntarily and consciously.

If the user so authorizes, this information may be sent by Servicios Nutresa S.A.S to the other GRUPO NUTRESA S.A. subsidiaries, which – in turn – will send information about their own products.
In any case, users who wish to stop receiving information and messages from Servicios Nutresa S.A.S or any of the GRUPO NUTRESA S.A.subsidiaries, through their Email, will have the option to unsubscribe and no longer receive information. In the event this this is stated, the Company shall immediately proceed to exclude said user from its list of Email contacts and shall abstain from sending information through this medium in the future.
Occasionally, Servicios Nutresa S.A.S may request users of the Website to complete surveys about their preferences and interests, which will serve to know and understand their needs, with a view to adapting the Website to them. No user is obliged to provide this type of personal information, unless he or she freely and consciously agrees to do so. The information of the surveys will be used by Servicios Nutresa S.A.S only for the purposes mentioned in the Second Section of this document, unless the survey itself expressly indicates that it will be used for other purposes.
Each time the user is asked for personal information, he or she will be informed of how it will be used.
Servicios Nutresa S.A.S. shall subscribe with third parties that provide services related to its Website – such as the design, administration and updating of the Webpage and that have access to the information provided by users – Confidentiality Agreements with respect to this information, with a view to ensuring that third parties treat it with the same reservation used by Servicios Nutresa S.A.S. The authorization for the processing of personal data grated by the user to the Company includes authorization for the aforementioned data to be known and treated by the aforementioned third parties, who may only do so in order to execute the services for which they were contracted by Servicios Nutresa S.A.S. and who shall abide in everything related to the applicable legal regulations.
Servicios Nutresa S.A.S. may share general information (in no case personal) about the users of the Website, such as – but not limited to – the proportion of men and women who visit the Webpage, their age ranges, and their Internet access systems, with advertisers, partners, sponsors and third parties in general or the sole purpose of improving the contents and advertisements on the Company’s Website.
All users of or visitors to the Servicios Nutresa S.A.S.Website who wish to register must be of legal age.
In case of a legal or judicial mandate, or when necessary for the protection of the Servicios Nutresa S.A.S. intellectual or industrial property rights, may reveal the information of all types provided by users.
The personal information collected on this Website is stored in secure operating environments not available to the public.




Servicios Nutresa S.A.S. maintains this Website for the information and education of its users. The brands, trade names, signs, graphics, drawings, designs and any other figure that constitutes intellectual or industrial property and that appear on this Website are protected in favor of the Company, in accordance with the legal provisions on the matter. Consequently, the elements referred to herein may not be used, modified, copies, reproduced, transmitted or distributed in any way or by any means, without the prior written, express authorization from Servicios Nutresa S.A.S.

The contents protected in accordance with the previous paragraph includes texts, images, illustrations, drawings, designs, software, music, sound, photographs and videos, as well as any other means or ways of disseminating said contents.

By allowing users to access its Webpage, Servicios Nutresa S.A.S. is not granting any license or authorization of use of any kind on its intellectual and industrial property rights or on any other property or right related to its Website and/or its contents.

The ideas, opinions, suggestions and comments that are sent by users to the Website and social networks spontaneously and without a prior request from Servicios Nutresa S.A.S. regarding the products, services or marketing plans, or of any other type, shall be used freely by Servicios Nutresa S.A.S. if this is deemed appropriate for the development of new products, investments, businesses or marketing plans. The foregoing is with the understanding that such communications are non-confidential and are not protected by any regulation related to intellectual or industrial property issues. Therefore, the user submitting such information may not claim any compensation or participation whatsoever due to the use that Servicios Nutresa S.A.S. gives to it. In this order of ideas, it is emphasized that the information referred to herein may be copies, distributed and disclosed by the Company for commercial or extra-commercial purposes.

The publication on this Webpage of defamatory or threatening information or that goes against the law is prohibited.



Servicios Nutresa S.A.S. carefully selects the links with other sites on the Internet, which are accessed through its Website, but it is not responsible for their contents or technical aspects, nor does it control nor can it control them, especially if it is taken into account that such contents vary from time to time. Consequently, access to such links through the Servicios Nutresa S.A.S. Website will be done under the user’s entire risk and responsibility. The foregoing, insofar as once the linked site is entered into, it is understood that the user has left the Company’s Webpage.

Servicios Nutresa S.A.S. establishes the following prohibitions within a policy for the correct use of the Website, to avoid that the Company’s image, the users of its Websites or third parties may be harmed:

It is prohibited:

To use the Websites, their contents, technical elements and applications for illegal purposes.
To violate, destroy, modify or use third-party information without the due authorization from the owner of the information.
To use the Servicios Nutresa S.A.S name or use the technological platforms provided by it to distribute commercial messages or unsolicited emails (Spam).
To use the Servicios Nutresa S.A.S. name or use the technological platforms provided by it to transmit or disseminate pornography, child pornography, racist material, threats of any kind or verbal abuse that threatens the moral integrity of people or any other manifestation that violates current Colombian legislation.
To upload files – such as viruses in general, Trojan horses and worms, etc. – that may attempt against the information contained in the sites mentioned, the equipment (computers) or third-party property to the Servicios Nutresa S.A.S. Websites. Nor is any conduct permitted that generates or may generate including – but not limited to – errors, damage, interruptions or suspension of the operation of the Website.
To attempt to access restricted areas and/or impersonate of another user or any third party.
To send anonymous messages for illegal purposes.

The management of the information and the entire Web platform is the responsibility of Pacífica Diseño S.A.S.

Servicios Nutresa S.A.S. is not obliged to supervise the communication services – such as chats and forums provided on its sites; however, it may do so at any time, reserving the right to remove any material it considers inappropriate.

The availability of the sites and the means of communication does not oblige Servicios Nutresa S.A.S. to have them active at all times. Likewise, the Company reserves the right of admission of any person, and to suspend the service without prior notice, for any reason whatsoever.

Servicios Nutresa S.A.S. abides by the current Colombian regulations and, therefore, it reserves the right to disclose any information that it considers counterproductive; however, it will disclose any information that is requested by the competent authorities.



By accessing, browsing or using this Internet site (herein referred to as THE SITE), the user acknowledges that he or she has read and understood these terms and conditions of use (herein referred to as THE TERMS AND CONDITIONS OF USE), and agrees to abide by them and to comply with all applicable laws and regulations that are part of the Colombian legislation. In addition, when the user uses any service provided on this Site, he or she will be subject to the rules, guidelines, policies, terms and conditions applicable to said service. In the event that the user does not agree with these Terms and Condition, we kindly request that you immediately abstain from using this Site. This Site is controlled and operated by Pacífica Diseño S.A.S.

Servicios Nutresa S.A.S is not responsible for the material in this Site being appropriate or available for use in other places; its access from territories where its content is illegal is prohibited. Those who decide to access this Site from other places do so on their own initiative, and it is their responsibility to abide by the laws of Colombia. These Terms and Conditions are subject to change without prior notice at any time, at the sole discretion of Servicios Nutresa S.A.S., and from the date of publication of the modification of these Terms and Conditions of Use on this Site, all operations carried out between Servicios Nutresa S.A.S. and the user shall be governed by the modified document.

4. INDEPENDENCE OF PROVISIONS: In the event that one or more of the provisions contained in these Terms and Conditions of Use are considered null, illegal or ineffective in any respect, the validity, legality, enforceability or effectiveness of the rest of the provisions contained herein shall not be affected or canceled by this circumstance.
COPYRIGHT: All computer, graphic, advertising, photographic, multimedia, audiovisual and design material, as well as the contents, texts and databased placed at the user’s disposition are the exclusive property of Servicios Nutresa S.A.S., or in some cases, third parties that have authorized its use or exploitation (herein referred to as THE CONTENTS). All the Contents in www.serviciosnutresa.com are protected by the rules on Copyright and by all the national and international norms that are applicable to it. Except as expressly stipulated in these Terms and Conditions of Use, any act of copying, reproduction, modification, creation of derivative works, sale or distribution, display of the contents of this Site, in a manner or by any means, including – but not limited to – electronic, mechanical, photocopying, recording or any other means, without the prior, express permission of Servicios Nutresa S.A.S. or the owner of the copyright is prohibited. In not case do these Terms and Conditions of Use confer rights, licenses or authorizations to perform the acts previously prohibited. Any unauthorized use of the Contents shall constitute a violation of these Terms and Conditions of Use and the current rules on copyright or any other applicable.
INDUSTRIAL PROPERTY: All brands, formats, logos, name and any other distinctive signs, as well as the utility models or industrial designs and other elements of industrial or intellectual property inserted, used or displayed on this Site are the exclusive property of Servicios Nutresa S.A.S. and, in some cases, they are owned by third parties that have expressly authorized Servicios Nutresa S.A.S. for their use or exploitation. Likewise, in some cases, the u se of third-party industrial property has been authorized by law in a general manner, and, consequently, its use does not require prior and express authorization from its owner. Nothing in Servicios Nutresa S.A.S. may be interpreted as a concession or granting any title of authorizations, licenses or any other right to use or dispose of any form of Industrial Property, without the prior written permission of Servicios Nutresa S.A.S. or the owner of the rights thereof. Any unauthorized use shall constitute a violation of these Terms and Conditions of Use and the current national and international regulations on Industrial Property, entailing the sanctions and consequences imposed by Servicios Nutresa S.A.S. or the Law.
EXONERATION AND WARRANTEES: In accordance with the Laws of the Republic of Colombia, the material contained in this Site, including – without limitation – texts, graphics and links are provided on the basis of “as is,” without any express or implied warranties of any kind, including – but not limited to – warranties of merchantability, adequacy for a particular purpose, the non-infringement or other violation of rights. Servicios Nutresa S.A.S. does not guarantee the use, validity, accuracy or reliability of, or the results of using the Site, or any other situation with respect to this or any Website linked to this Site. Servicios Nutresa S.A.S. . warns its clients that the information on this Website may contain errors or inaccuracies, not be complete or updated. Therefore, Servicios Nutresa S.A.S. reserves the right to correct any error, omission or inaccuracy, change or update it at any time and without prior notice..
LIMITED LIABILITY: Without prejudice to what is determined in the imperative norms of the applicable Colombian legislation, Servicios Nutresa S.A.S. assumes no liability, including those arising from any loss or damage, including – but not limited to – loss of information or utilities, the existence of viruses, the results of use or inability to use the material on this Site, missed business opportunities, or any other damage, even when the user has warned us about the possibility of such damages, or any claim by third parties, except as expressly stated herein. Under the terms indicated here, Servicios Nutresa S.A.S. does not assume any responsibility for the information that is provided on the Webpage, including – but not limited to – the reference to products, services, notes of interest, opinions, practical advice and solution of concerns. Likewise, Servicios Nutresa S.A.S. is not nor will it be responsible for the impossibility of, or for problems in, the use of the Site of any of the pages that comprise it, including – but not limited to – events such as server or connection problems, interruptions in its communication or technical problems. In the event that the use of the material on this Site results in the need to provide service, repair or correct equipment or information, the user assumes any costs derived therefrom.

VISITS TO THE SITE The provision of the service of the Site is free for users, except the visits made to its Websites through the links of this Site, which shall be for the exclusive account and risk of the users, without compromising the responsibility of Servicios Nutresa S.A.S. in any way. The user undertakes to use the contents in a diligent, correct, lawful manner and, in particular, agrees not to perform the behaviors described below:

  • To use the contents in a manner, for purposes or effects contrary to the law, morals and generally accepted good customs or public order.
  • To reproduce, copy, represent, use, distribute, transform or modify the Contests, by any procedure or on any total or partial support of the Site or allow public access through any form of public communication, other than those that, depending on the case, have been made available for this purpose or have been indicated on the Webpages there the contents are found, or – in general – those that are usually used on the Internet for this purpose, provided that they do not entail a risk of harm or disabling the Site, the Services or the Contents.
  • To delete, evade or manipulate the “copyright” and other identifying data of the rights of Servicios Nutresa S.A.S. or of its owners incorporated to the Contents, as well as the technical protection devices, fingerprints or any information mechanisms that the Contents may contain.
  • To use the Contents and, in particular, the information of any kind obtained through the Site or the Services to distribute, transmit, send, modify, refuse or report the advertising or contents of the Site for the purpose of direct sale or with any other kind of commercial purpose, unsolicited messages addressed to a plurality of people regardless of its purpose, as well as to abstain from marketing or disclosing said information in any way. Consequently, the user may download the material published here, in paper or computer format, only for personal purposes and with the citation of the source.
  • To use the Site and the Services for illicit purposes or effects, contrary to the provisions of these Terms and Conditions of Use, that are harmful to the rights and interests of third parties, or that may damage, disable, overburden or deteriorate in any way the Site and the Services or prevent the normal use or enjoyment of the Site and the Services by users.


Servicios Nutresa S.A.S. may, at any time, review these Terms and Conditions of Use contained herein, by means of updating this announcement. By using www.serviciosnutresa.com, the user agrees to be bound by any such revisions, which shall be in force as of the time they are accessible by users, who must visit this Page periodically to determine the terms and conditions in force at that moment, to which the user shall be bound in the event that he or she decides to use this Site.